Stuzo.com is a FREE community based trading platform. The site enables Community Members to trade goods, while setting their own value for the items. Items to be found include CDs, DVDs, Leisure Books, Textbooks, and Video Games.
The Stuzo.com system is separated into a General and a College Community. Members of the General Community can trade through the mail and interact electronically with members of the College Community, and vice versa. The two communities are; however, separate in that members of the General Community cannot meet to exchange trades in person with members from the College Community. Members of the General Community that live within the same zip code or 5 miles of each other have the option of meeting in person for the exchange of trades. The same holds true for members of the College Community; students, faculty members, and administrators that attend classes or work at the same campus have the option of meeting in person on that campus for trades.
Note: Team Stuzo does not support the practice of trading bootlegged material. This is a violation of both our honor system (terms of service agreement) and the law. All users attempting to trade or sell these items will be immediately and permanently removed from the Stuzo.com Community.
Stuzo is open to all US residents 14 years of age or older. You can easily become member of either our General or our College Community. Members of the General Community can trade through the mail and interact electronically with members of the College Community, and vice versa. The two communities are; however, separate in that members of the General Community cannot meet to exchange trades in person with members from the College Community. Members of the General Community that live within the same zip code or 5 miles of each other have the option of meeting in person for the exchange of trades. The same holds true for members of the College Community; students, faculty members, and administrators that attend classes or work at the same campus have the option of meeting in person on that campus for trades.
Team Stuzo works hard in creating an environment where everyone is helping each other! We want the easiest, safest, and most reliable shopping experience for our users. Team Stuzo believes and trusts that all users will act and honor our terms of service agreement responsibly. Much of our business is built on the “Honor System” and belief that our users will respect our services. Any individual acting in violation of the terms of service agreement will be removed from the Stuzo.com Community IMMEDIATELY! No EXCEPTIONS will be made.
Note: Team Stuzo does not support the practice of trading bootlegged material. This is a violation of both our honor system (terms of service agreement) and the law. All users attempting to trade or sell these items will be immediately and permanently removed from the Stuzo.com Community.
Joining the Stuzo.com Community is easy and FREE! There are two easy Steps outlined below.
Click on the Register button on the Stuzo.com homepage and choose which community you would like to join. You can easily become member of either our General or our College Community. Members of the General Community can trade through the mail and interact electronically with members of the College Community, and vice versa. The two communities are; however, separate in that members of the General Community cannot meet to exchange trades in person with members from the College Community. Members of the General Community that live within the same zip code or 5 miles of each other have the option of meeting in person for the exchange of trades. The same holds true for members of the College Community; students, faculty members, and administrators that attend classes or work at the same campus have the option of meeting in person on that campus for trades.
GENERAL COMMUNITY
STEP 1
Enter your email address, which will become your permanent Stuzo.com username and your zip code, which will become your navigation beacon for the site to show you how far items are away from you;
Create your user profile, choose a password, check off on the Terms of Service Agreement; and
Click Submit and you are a Stuzo.com Community Member! It is that simple! Join the Stuzo Community now.
Password Reminder:
Please remember that you are responsible for choosing and protecting the privacy of your own password. Keep the following in mind when selecting your password:
Choose a password that is unique to your other passwords
A password with both letters and numbers offers higher security.
Never share your password with others.
STEP 2
Shortly after you complete STEP 1, you will receive an email at the address that you had provided. You must click on the link provided to confirm your email and complete the registration process. If you had provided your cell phone number, you will also receive a text message containing a confirmation code. Keep this code handy during this second part of registration; you will need to provide it upon request.
COLLEGE COMMUNITY
STEP 1
For users registering from a four year college:
Enter your school (.edu) email address, which will become your permanent Stuzo.com username and your zip code, which will become your navigation beacon for the site to show you how far items are away from you;
Create your user profile, choose a password, check off on the terms of service agreement; and
Click Submit and you are a Stuzo.com Community Member! It is that simple! Join the Stuzo Community now.
Can I register as a member of the College Community with a non-“.edu” email address?
All members of our College Community must be affiliated with a college or university. In order to protect our community usership, all users must register using their “.edu” email address. The only exceptions are schools such as community or technical colleges that do not distribute or widely use “.edu” email addresses. In these cases, students may use their primary email address for registration.
For users registering from a community college or two year technical school:
Enter a valid email address, which will become your permanent Stuzo.com username and your zip code, which will become your navigation beacon for the site to show you how far items are away from you;
Choose your school from the dropdown menu;
Create your user profile, choose a password, check off on the terms of service agreement; and
Click Submit and you are a Stuzo.com Community Member! It is that simple! Join the Stuzo Community now.
Password Reminder:
Please remember that you are responsible for choosing and protecting the privacy of your own password. Keep the following in mind when selecting your password:
Choose a password that is unique to your other passwords
A password with both letters and numbers offers higher security.
Never share your password with others.
STEP 2
Shortly after you complete STEP 1, you will receive an email at the address that you had provided. You must click on the link provided to confirm your email and complete the registration process. If you had provided your cell phone number, you will also receive a text message containing a confirmation code. Keep this code handy during this second part of registration; you will need to provide it upon request.
Stuzo.com works hard to properly administer your transactions. In doing so, we need to know your name, email and mailing addresses. For your trading convenience, we make it optional for you to provide your cell phone number and your IM screen name. At the time of transaction, depending on the type and the optional information, we will send the following information to the transacting parties via email and/or text message: name, email, shipping address, cell phone number, and IM screen name(s). No further personal information will be released to the transacting parties.
For more details on Stuzo.com's commitment to your privacy, please view our Privacy Policy. Stuzo, Inc. WILL NOT sell or rent your personal information to a third party. Your privacy is very important to us! Routine operations of our business require us to collect, and yes at times disclose information about you. Our Privacy Policy describes what may happen to that information. Please click here to view our Privacy Policy. Although this may seem like a mouthful, we believe you should take the time to read it so you can make the most educated decisions when using Stuzo.com.
While we know that filling out forms can sometimes be a hassle, providing this information will surely SPEED up the trading process! Team Stuzo has and is working hard to make the Stuzo.com Marketplace the most advanced, yet easy-to-use, e-commerce platform on the Internet. The aspects of the registration explained below are only some of the many attempts made by Team Stuzo to help you.
By entering your addresses just once, your information will be automatically entered for all transactions completed.
Providing and enabling the below communication preferences at the start will save you both time and aggravation at the time of a trade:
IM Screen Name(s) - allows members to send you a message when an in-person or on-campus transaction occurs.
Cell Phone Number – allows members to contact you by cell phone when an in-person or on-campus transaction occurs.
Text Message Notification - gives you the convenience of being text messaged when one of your items is traded through Stuzo.com.
Choosing your Exchange preferences upfront among — Meet In-Person(only applicable to members of the General Community), Meet On-Campus(only applicable to members of the College Community), and Airmail(applicable and mandatory for all community members)— eliminates the hassle of entering them each time you post an item for trade on the Stuzo.com Marketplace.
Trading is fast, fun, easy, and best of all FREE! The Stuzo system currently supports two types of trades. They are:
1. Indirect Trades:
Indirect trades are trades where you trade one of your items forward in return for Trade Points that you can then take and trade for another item. An example of this would be you trading your DVD to another Stuzo Member in return for 3 (we pulled this number out of thin air) Trade Points that you can then use to trade for any item (CD, book, video game) on the Stuzo Marketplace that is of equal or lesser value in terms of Trade Points. Indirect trades are as easy as pie. We do all the work for you. All you have to do is list the items that you have available for trade and add the items that you want to your Wish List. Our Stuzobot will then get to work for you to sniff out potential trade partners. Yep, it’s that simple. You will at times even be able to use the Trade Points that you receive for a trade to trade for an item that has a higher dollar value relative to the item that you traded away.
To find out just how easy it is to list your items up for trade, click here.
To find out just how easy it is to add items to your Wish List, click here.
To learn more about the value of Trade Points, click here.
2. Direct Trades:
Direct trades are trades where you trade one of your items in return for an item that you want. An example of this would be you trading your CD to another Stuzo Member in return for a DVD that you want from that Stuzo member. Direct trades are as easy as pie. We do all the work for you. All you have to do is list the items that you have available for trade and add the items that you want to your Wish List. Our Stuzobot will then get to work for you to sniff out potential trade partners. Yep, it’s that simple. Two happy Stuzo Members, both getting what they want.
To find out just how easy it is to list your items up for trade, click here.
To find out just how easy it is to add items to your Wish List, click here.
Trade Points are your gateway to a fantastic Stuzo experience. They are virtual moneys that you can earn, buy (on special occasions), and use to take advantage of the best trading system and fastest checkout on the web. We are only in the preliminary stages of developing our Trade Points capabilities. As of now you can earn Trade Points by trading your items to other Stuzo Members and by referring your friends. This is a win-win. You earn, and both you and your friends save by using Stuzo.com. That’s the way Team Stuzo does.
Team Stuzo will initially also offer a special once a month Trade Points Purchasing Day where a set number of lucky Stuzo Community Members will be allowed to buy 3 Trade Points—a $15 value—for just $9.99. So, be on the lookout for a notification about this special Trade Points Purchasing Day. The Trade Points will be divvied up on a first come first serve bases.
Once you’ve got your Trade Points, go ahead and experience the fun of trading and the ease of STUZOUT - the fastest checkout on the web! Don’t take our word; try it for yourself the next time you shop The Stuzo Way.
The number of Trade Points you receive for an item is determined by the dollar value that you set for your item. Please see below for the Stuzo Trade Points valuation schedule:
At the present time you can use your Trade Points to trade for CDs, DVDs, Leisure Books, and Video Games. Please see below for the Stuzo Trade Points valuation schedule:
Trade Points do not have an exact dollar value associated with them. Technically speaking, the dollar value of 1 Trade Point is between $1 and $5 and can be derived by dividing the value of your item by the number of Trade Points received for the item. Economically speaking, each Trade Point has a purchasing power of $5. We may make periodic adjustments to the valuation of Trade Points to keep our trading economy in optimal balance. You may want to think of Team Stuzo as the Ben Bernanke (Chairman of the Federal Reserve System) of the Stuzo ecosystem.
STUZOUT is a checkout process designed for our users’ convenience. At Checkout, members can click on “STUZOUT” instead of normal Checkout. STUZOUT will automatically be activated when your Trade Points balance covers your total amount due; this checkout method makes your shopping experience easier and faster than ever! You will skip the tedious steps of filling in your address and credit card information because the amount due will be deducted directly from your Trade Points Account. Click STUZOUT and be “out”!
There are currently 3 fun and easy ways to tell your friends about Stuzo. They are:
1. Inviting your friends through email:
To invite all of your friends via email, simply go to your My Stuzo page and copy & paste friends’ email addresses (please separate with commas), and click “Send Invitation”! Now sit back and watch the community and your Trade Points Account grow!
2. Inviting your friends through MySpace:
Do you have a MySpace? If so, then you can easily ask all of your friends on MySpace to come trade with you for FREE on Stuzo. Simply go to your My Stuzo page, scroll down to the MySpace friends’ invitation section, enter your MySpace login information, and click “Send Invitation”! It’s that easy! Now, just sit back and watch as you send each of your MySpace friends an invite. Soon thereafter you will see the community and your Trade Points Account grow!
Note to artists, musicians, bands, and super duper social butterflies with hundreds or thousands of friends: you will not be able to invite all of your MySpace friends in one day. But, don’t despair; we will let you know exactly how many friends you have invited and let you know when it is OK for you to invite more.
3. Inviting your friends through Facebook:
Do you have a Facebook? If so, then you can easily ask all of your friends on Facebook to come trade with you for FREE on Stuzo. Simply go to your My Stuzo page, scroll down to the Facebook friends’ invitation section, enter your Facebook login information, and click “Send Invitation”! It’s that easy! Now, just sit back and watch as you send each of your Facebook friends an invite. Soon thereafter you will see the community and your Trade Points Account grow!
Note to squirrels (you know who you are), school mascots, and super duper social butterflies with hundreds or thousands of friends: you will not be able to invite all of your Facebook friends in one day. But, don’t despair; we will let you know exactly how many friends you have invited and let you know when it is OK for you to invite more.
Once your friends complete the referral process, you will see your Trade Points earnings add up in My Stuzo. For every five friends that you refer, you earn 1 Trade Point, a $5 value. We wish we could give you more... but the more we pay, the more we’ll have to charge for services. That is a total violation of what we stand for! We’re here to SAVE YOU MONEY, not take your money! Now, how many friends do you have that would like to trade their stuff for FREE? Hundreds we’re sure! The community is ALL about you. The larger the membership, the more stuff there is to trade. Refer your friends, and let your friends refer friends… all of you will earn more and more savings.
YOU SURE DO! Stuzo is ALL about you. The larger the Stuzo membership, the more stuff there is to trade. And as an added bonus, once your friends complete their registration online, you will see your Trade Points earnings add up in My Stuzo. For every five friends that you refer, you earn 1 Trade Point, a $5 value. We wish we could give you more... but the more we pay, the more we’ll have to charge for services. That is a total violation of what we stand for! We’re here to SAVE YOU MONEY, not take your money! ! Now, how many friends do you have that would like to trade their stuff for FREE? Hundreds we’re sure! The community is ALL about you. Refer your friends, and let your friends refer friends… all of you will earn more and more savings.
The ISBN (International Standard Book Number) product numbers are used to identify a specific book. Stuzo.com utilizes the ISBN as a way for our users to post and search for Textbooks and Leisure Books. You do not have to place the dashes (-‘s) in when entering the ISBN, however, our system will recognize them.
The ISBN code is often found on the lower right-hand corner of the back cover of the book.
The UPC (Universal Product Code) product codes are used to identify a specific product. UPC codes are used for a variety of retail products such as CDs, DVDs, and Video Games. Stuzo.com utilizes the UPC as a way for our users to post and search for items.
The UPC code is often found on the lower right-hand corner of the back side panel of the product.
Users can use our website to trade a variety of items. Currently, Stuzo.com’s marketplace provides an online forum for the exchange of goods including:
CDs
DVDs
Leisure Books
Textbooks
Video Games
Note: Team Stuzo does not support the practice of trading bootlegged material. This is a violation of both our honor system (terms of service agreement) and the law. All users attempting to trade or sell these items will be immediately and permanently removed from the Stuzo.com Community.
Trading on Stuzo.com is fast and easy! An item can be listed for trade in less than 30 seconds. You can begin trading items immediately after you Join the Stuzo Community.
Start by doing one of the following:
Choosing the type of item you wish to trade from the Trade drop down menu at the top left of the navigation bar, entering the UPC from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one UPC. You must separate multiple UPC’s with a comma.
Searching for the item that you wish to trade and then clicking on “Add to Collection”.
Clicking on the Marketplace Icon and choosing the type of item that you wish to trade from there, entering the UPC from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one UPC. You must separate multiple UPC’s with a comma.
Then follow these simple steps:
Check off on the Transaction type by choosing whether you want to trade and/or sell your item.
Select the Condition of the item from the drop down menu.
Enter the original Purchase Price of the item (Only for item’s first time posting on Stuzo.com.)
Check out the price recommendation from Team Stuzo (Only for item’s first time posting on Stuzo.com.)
Set your Current Value for the item and take a look at how many Trade Points or how much money you will receive for this item.
Choose whether or not you are willing to Negotiate and, if you are, then enter a Minimum Price that is acceptable to you.
Choose the Exchange method: Meet In-Person (only applicable to members of the General Community), Meet On-Campus(only applicable to members of the Student Community), and/or Airmail.
Click “Submit” and you are all done. That’s all you have to do. It is that simple!
Trading on Stuzo.com is fast and easy! An item can be listed for trade in less than 30 seconds. You canbegin trading items immediately after you Join the Stuzo Community.
Start by doing one of the following:
Choosing the type of item you wish to trade from the Trade drop down menu at the top left of the navigation bar, entering the ISBN from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one ISBN. You must separate multiple ISBN’s with a comma.
Searching for the item that you wish to trade and then clicking on “Add to Collection”.
Clicking on the Marketplace Icon and choosing the type of item that you wish to trade from there, entering the ISBN from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one ISBN. You must separate multiple ISBN’s with a comma.
Then follow these simple steps:
Check off on the Transaction type by choosing whether you want to trade and/or sell your item.
Select the Condition of the item from the drop down menu.
Enter the original Purchase Price of the item (Only for item’s first time posting on Stuzo.com.)
Check out the price recommendation from Team Stuzo (Only for item’s first time posting on Stuzo.com.)
Set your Current Value for the item and take a look at how many Trade Points or how much money you will receive for this item.
Choose whether or not you are willing to Negotiate and, if you are, then enter a Minimum Price that is acceptable to you.
Choose the Exchange method: Meet In-Person (only applicable to members of the General Community), Meet On-Campus(only applicable to members of the Student Community), and/or Airmail.
“Submit” and you are all done. That’s all you have to do. It is that simple!
Adding an item that you want to your Wish List is as easy as pie. All you have to do is search for or browse through items to find the one that you want and click, “Add to Wish List”.It’s that simple. Team Stuzo style.
To find out more about finding the items that you want, click here.
Trading on Stuzo.com is fast and easy! An item can be listed for trade in less than 30 seconds. You canbegin trading items immediately after you Join the Stuzo Community.
Start by doing one of the following:
Choosing the type of item you wish to trade from the Trade drop down menu at the top left of the navigation bar, entering the ISBN from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one ISBN. You must separate multiple ISBN’s with a comma.
Searching for the item that you wish to trade and then clicking on “Add to Collection”.
Clicking on the Marketplace Icon and choosing the type of item that you wish to trade from there, entering the ISBN from the lower right hand side on the back of your item, and then clicking “Go.” 99% of the time our Stuzobot will do the rest. You can list up to 6 items at one time by entering more than one ISBN. You must separate multiple ISBN’s with a comma.
Then follow these simple steps:
Check off on the Transaction type by choosing whether you want to trade and/or sell your item. Note: Team Stuzo does not endorse the trading of textbooks when you need to use the Trade Points to immediately trade for another textbook.
Select the Condition of the item from the drop down menu.
Enter the original Purchase Price of the item (Only for item’s first time posting on Stuzo.com.)
Check out the price recommendation from Team Stuzo (Only for item’s first time posting on Stuzo.com.)
Set your Current Value for the item and take a look at how many Trade Points or how much money you will receive for this item.
Choose whether or not you are willing to Negotiate and, if you are, then enter a Minimum Price that is acceptable to you.
Choose the Exchange method: Meet In-Person (only applicable to members of the General Community), Meet On-Campus(only applicable to members of the Student Community), and/or Airmail.
Click “Submit” and you are all done. That’s all you have to do. It is that simple!
Ultimately, determining “Current Value” of your item is up to you. However, in trying to establish a competitive value for the item, Team Stuzo will provide you with suggested values. We have worked hard and long to create a formula that creates the best values to benefit both the trading parties. The suggested listing value is based on the marketplace/list value, your purchase price, and the condition of the product that you are listing. Our suggestions are only given when the item is new to our marketplace. If the item is already up for trade, then we will provide the three items with the lowest values currently listed in our marketplace for you to compare with.
Tags are keywords. For example, let’s say that you are listing a Beatles CD. You might want to tag it as beatles, rock, or strawberryfields. Tags are used to help members find items which have something in common. We encourage you to “tag” all the items that you list on Stuzo.
Stuzo provides three different methods of transaction and exchange:
1. Airmail
Airmail simply means mailing the item to the other party. This process is coordinated by the trader. The two types of Airmail transactions are:
Airmail Trade: Handle the exchange of the trade through the mail. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
Airmail Sale: Handle only the exchange of the item through the mail. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale. To find out more about payment dispersals, click here.
Tip: You can handle the shipping of items with ease from your My STUZO page under My Transaction History. There you can calculate the cost of postage and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
For instructions on how to mail out items, click here.
2. Meet In-Person (only applicable to members of the General Community)
Meet In-Person is great way to finalize your transaction. When an item is exchanged between two individuals that reside within the same zip code or 5 miles from each other, both parties involved in the trade can opt to save time and money by exchanging the item(s) in person. This option benefits you because it completely cuts out the time and monetary costs in shipping! The three forms of Meet In-Person transactions are:
In-Person Trade: Handle the exchange of the trade in person at a location of your choosing. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
In-Person Cash Sale: Handle both the exchange of the item and the payment for the item in person at a location of your choosing.
In-Person Credit Sale: Handle only the exchange of the item in person at a location of your choosing. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale.
To find out more about payment dispersals, click here.
3. Meet On-Campus (only applicable to members of the Student Community)
Meet On-Campus is great way to finalize your transaction. When an item is exchanged between two students on the same school campus, both parties involved in the trade can opt to save time and money by exchanging the item(s) in person. This option benefits you because it completely cuts out the time and monetary costs in shipping! The three forms of Meet-On-Campus transactions are:
On-Campus Trade: Handle the exchange of the trade in person on the school campus. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
On-Campus Cash Sale: Handle both the exchange of the item and the payment for the item in person on the school campus.
On-Campus Credit Sale: Handle only the exchange of the item in person on the school campus. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale.
To find out more about payment dispersals, click here.
Yes you can! You can sell the same exact items that you can trade on Stuzo. Team Stuzo, unfortunately does have to charge a fee based on the percentage of the sales value on successful sales. This is because we need some form of income to pay our bills. We get charged a fee for accepting credit/debit cards. Sorry folks, this is completely out of our hands. Please find the Stuzo sales fee schedule below:
Traders think about it… the sooner you mail the goods, the sooner you get paid! Team Stuzo recommends that traders ship out their trade as soon as possible. As a general rule of thumb, traders should have shipped their package to the tradee within 48 hours of notification of trade.
Shipping is coordinated by the trader. The cost of shipping will vary depending on the type of item shipped. You can handle the shipping of items with ease from your My STUZO page under My Transaction History. There you can calculate the cost of postage and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14. Please note that, due to USPS National Security regulations, packages weighing more than 1 lb will need to be taken to the Post Office. See below for the shipping costs of some common items:
CDs, DVDs, and most Video Games
Shipping standard sized CDs, DVDs, and Video Games, including all of the original cover art and packaging, will cost a mere $1.25. This is via First Class Mail and even includes a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
You can ship standard sized CDs, DVDs, and Video Games with ease by placing them in a 6 x 9" envelope, printing out the shipping label from your My Stuzo page, sticking the label and the necessary postage ($1.25 – Team Stuzo recommends using two $.63 stamps) onto the envelope, and then simply dropping the package into the closest mailbox.
To buy a Pane of 20 $.63 stamps from the USPS, click here.
Practically all Leisure Books
Shipping books that are up to 3 lbs in weight all the way across the US will cost no more than $3 and most will cost only $1.73. This is via Media Mail and even includes a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
Some REALLY heavy Textbooks
Team Stuzo recommends that all textbooks that need to be shipped across five or more states should be shipped using USPS Priority Mail. Shipping the heaviest of textbooks using a USPS Priority Mail Flat Rate Box willcost you$8.10, regardless of weight (up to a 70 lb. maximum) or destination.
Note: A shipping cost reimbursement of $3 is applied to the balance due to the seller for all sales transactions where an item is to be shipped.
Properly shipping your traded items ensures that the receiving party gets them in the condition that was presented to them at the time of the online transaction. To get your item ready for shipping in less than 5 minutes, just follow the simple steps outlined below:
Log into your Stuzo account and find the relevant transaction under your My Transaction History section of your My Stuzo page.
Click on Handle Shipping, calculate the cost of postage and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
Click on Transaction Email, print out the notification of trade and remember to include this in the package. This will serve as the Packing Slip.
Team Stuzo recommends packing the items properly and securely by wrapping (not needed for CDs, DVDs, and Video Games as long as they are shipped in their original packaging) the items in protective packing materials (Styrofoam, bubble wrap, or newspaper).
Place the product in the shipping envelope (Team Stuzo recommends using a 6 x 9" envelope for CDs, DVDs, and Video Games) or box and seal securely. Did you remember to include the packing slip?
Paste the fully prepared shipping label that you printed out in STEP 2 onto the envelope or box. Note: please make sure not to tape over the tracking number information.
If the package weighs less then 1 lb (CDs, DVDs, Video Games, and most Leisure Books), then just stick on the necessary postage and toss it into the nearest mailbox. Yep, it’s that easy. Please note that, due to USPS National Security regulations, packages weighing more than 1 lb will need to be taken to the Post Office
Don’t have a printer?
No need to worry, you can still mail out your items with ease. Just follow the above steps and instead of printing, handwrite the address information and packing slip. Note: you will need to take all items to the Post Office to obtain a USPS Delivery Confirmation(TM) tracking number and that you will have to pay the retail rate of $.60 instead of the electronic rate of $.14 for the tracking service.
POSTAGE:
CDs, DVDs, and most Video Games
Shipping standard sized CDs, DVDs, and Video Games, including all of the original cover art and packaging, in a 6 x 9" envelope will cost a mere $1.25 (Team Stuzo recommends using two $.63 stamps). This is via First Class Mail and even includes a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
To buy a Pane of 20 $.63 stamps from the USPS, click here.
Practically all Leisure Books
Shipping books that are up to 3 lbs in weight all the way across the US will cost no more than $3. The majority of Leisure Books will weigh less than 1 lb, will fit into a 8 1/2 x 13" envelope, and ship across the country for only $1.73. This is via Media Mail and even includes a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
Some REALLY heavy Textbooks
Team Stuzo recommends that all textbooks that need to be shipped across five or more states should be shipped using USPS Priority Mail. Shipping the heaviest of textbooks using a USPS Priority Mail Flat Rate Box willcost you$8.10, regardless of weight (up to a 70 lb. maximum) or destination.
Note: A shipping cost reimbursement of $3 is applied to the balance due to the seller for all sales transactions where an item is to be shipped.
We take care of that for you. All you have to do is confirm that the package is on its way. You can do this with ease from your My Stuzo page under your My Transaction History section. Please note that you must enter a valid USPS tracking number in order to confirm the shipment and receive payment for the trade or sale.
Stuzo.com has the fastest payouts on the web! Depending on the transaction type, you will be paid with either Trade Points, cash, check, or a PayPal transfer. Please see below for more information.
All Trade Transactions
Traders must return to My Stuzo and Confirm Delivery for all trades (In-Person, On-Campus, and/or Airmail) once the item has been delivered or shipped. You can do this with ease from your My Stuzo page under your My Transaction History section. Please note that you must enter a valid USPS tracking number in order to confirm Airmail Trades and receive your Trade Points payout. Your Trade Points will be issued and available for use immediately after you have confirmed the delivery of the item.
Cash Sale Transactions
This type of payment will only occur during an In-Person or On-Campus Cash Sales Transaction. In this case, you get paid cold hard cash right on the spot by the buyer. The sooner you contact and meet the buyer, the sooner you get the green!
Note: Team Stuzo strongly recommends that you “Confirm Delivery” for all In-Person and On-Campus Cash Transactions in your My Stuzo page. This will boost your Stuzo rating and prevent buyers from fraudulently misrepresenting that you have not delivered the item.
Credit Card Sale Transactions
Credit Card Transactions can occur for In-Person, On-Campus, and Airmail deliveries. The seller must return to My Stuzo and Confirm Delivery once the item has been delivered or shipped. You can do this with ease from your My Stuzo page under your My Transaction History section. Please note that you must enter a valid USPS tracking number in order to confirm Airmail Sales and receive payment for your sale. You will be sent payment (check or PayPal transfer) 7 business days after the completion of the online transaction as long as you have Confirmed Delivery.
This is a great question. As a trader, knowing the steps to complete your transaction is very important! Please find your transaction type from the 6 different ones outlined below and then carefully read through the necessary steps that you need to take to complete your transaction.
1. Airmail Trade Transactions
Once you receive notification of trade from Team Stuzo, please mail the item out within 48 hours. You can handle the shipping of items with ease from your My STUZO page under My Transaction History. From there you click on Handle Shipping, then easily calculate the cost of postage, and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14. For detailed instructions on how to mail out items, click here.
After shipment is complete, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. Please note that you must enter a valid USPS tracking number in order to confirm Airmail Trades and receive your Trade Points payout. Your Trade Points will be issued and available for use immediately after you have confirmed the delivery of the item.
2. Airmail Sale Transactions
Once you receive notification of trade from Team Stuzo, please mail the item out within 48 hours. You can handle the shipping of items with ease from your My STUZO page under My Transaction History. From there you click on Handle Shipping, then easily calculate the cost of postage, and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14. For detailed instructions on how to mail out items, click here.
After shipment is complete, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. Please note that you must enter a valid USPS tracking number in order to confirm Airmail Sales and receive payment for your sale. You will be sent payment (check or PayPal transfer) 7 business days after the completion of the online transaction as long as you have Confirmed Delivery.
3. Meet In-Person Trade Transactions (only applicable to members of the General Community)
Once you receive notification of trade from Team Stuzo, the two traders are responsible for contacting one another and setting a meeting time and place to meet-in-person and exchange the item(s).
After the exchange, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. Your Trade Points will be issued and available for use immediately after you have confirmed the delivery of the item. Trade Points will be issued ONLY if the delivery has been confirmed!
4. Meet In-Person Sale Transactions (only applicable to members of the General Community)
Once you receive notification of sale from Team Stuzo, the buyer and seller are responsible for contacting one another and setting a meeting time and place to meet-in-person and exchange the item(s).
b. For credit card sales--After the exchange, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. You will be sent payment (check or PayPal transfer) 7 business days after the completion of the online transaction as long as you have Confirmed Delivery. Payment is issued ONLY if the delivery has been confirmed!
Team Stuzo strongly recommends that you “Confirm Delivery” for In-Person Cash Transactions as well. This will boost your Stuzo rating and prevent buyers from fraudulently misrepresenting that you have not delivered the item.
5. Meet On-Campus Trade Transactions (only applicable to members of the College Community)
Once you receive notification of trade from Team Stuzo, the two traders are responsible for contacting one another and setting a meeting time and place to meet-on-campus and exchange the item(s).
After the exchange, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. Your Trade Points will be issued and available for use immediately after you have confirmed the delivery of the item. Trade Points will be issued ONLY if the delivery has been confirmed!
6. Meet On-Campus Sale Transactions (only applicable to members of the College Community)
Once you receive notification of sale from Team Stuzo, the buyer and seller are responsible for contacting one another and setting a meeting time and place to meet-in-person and exchange the item(s).
For credit card sales--After the exchange, you MUST Confirm Delivery of the item. You can do this with ease from your My Stuzo page under your My Transaction History section. You will be sent payment (check or PayPal transfer) 7 business days after the completion of the online transaction as long as you have Confirmed Delivery. Payment is issued ONLY if the delivery has been confirmed!
Team Stuzo strongly recommends that you “Confirm Delivery” for In-Person Cash Transactions as well. This will boost your Stuzo rating and prevent buyers from fraudulently misrepresenting that you have not delivered the item.
This is to safeguard that the transaction and exchange has been completed. Sorry guys, but until the trader has returned to My Stuzo to click Confirm Delivery, the transaction is suspect and payment will not be issued.
Traders must complete this step for the following transaction types:
Airmail Trades
Airmail Sales
In-Person Trades
In-Person Credit Sales
In-Person Cash Sales is strongly advisable.This will boost your Stuzo rating and prevent buyers from fraudulently misrepresenting that you have not delivered the item.
On-Campus Trades
On-Campus Credit Sales
On-Campus Cash Sales is strongly advisable.This will boost your Stuzo rating and prevent buyers from fraudulently misrepresenting that you have not delivered the item.
Finding items on Stuzo.com is fast and easy! You can begin trading items immediately after you Join the Stuzo Community. There are a few ways to search for items you may want to trade for or buy. You can use our navigation bar where our Search and Browse Drop down menu features are located. Or, go straight to the Marketplace. The three methods and steps are outlined below:
1. SEARCH
Cut right to the chase with this feature!
Select what product type you wish to search for and highlight it in the dropdown menu.
Type the matching specification information and click GO!
Locate the item from the table that you are looking for and click on the item you wish to select.
If there are multiple listings, feel free to browse and comparatively shop!
If enabled by the trader, try negotiating for the item.
Once you’ve made a selection, Click Trade Now! or Buy Now!
Choose yourPayment & Delivery method in the dropdown menu (there may be only 1 option).
If you are not sure which item you are looking for, or maybe you are just window shopping. Please have fun and feel free to use this great feature!
Located in the dropdown menu, you can browse all of the product types at your leisure. Depending on what you are looking for, you can browse CDs by music type, DVDs by movie genre, Leisure Books by category, Textbooks by subject, and Video Games by system. Or try browsing by popular item Tags that were created and clicked on by other members.
Locate the item from the table that you are looking for and click on the item you wish to select.
If there are multiple listings, feel free to browse and comparatively shop!
If enabled by the trader, try negotiating for the item.
Once you’ve made a selection, Click Trade Now! or Buy Now!
Choose your Payment & Delivery method in the dropdown window (there may be only 1 option).
Team Stuzo wants to provide as much information for you as possible when making a trading decision. These rates are for the traders’ convenience. We aim to assist you in making the best decision about the items listed on Stuzo at all times. Please note that traders are responsible for rating items on the site.
Stuzo provides three different methods of transaction and exchange:
1. Airmail
Airmail simply means that you will be receiving the item though the mail. This process is coordinated by the trader. The two types of Airmail transactions are:
Airmail Trade: Handle the exchange of the trade through the mail. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
Airmail Sale: Handle only the exchange of the item through the mail. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale. To find out more about payment dispersals, click here.
Tip: You can handle the shipping of items with ease from your My STUZO page under My Transaction History. There you can calculate the cost of postage and print out a fully prepared shipping label including a USPS Delivery Confirmation(TM) tracking number at the electronic discounted rate of only $.14.
For instructions on how to mail out items, click here.
2. Meet In-Person (only applicable to members of the General Community)
Meet In-Person is great way to finalize your transaction. When an item is exchanged between two individuals that reside within the same zip code or 5 miles from each other, both parties involved in the trade can opt to save time and money by exchanging the item(s) in person. This option benefits you because it completely cuts out the time and monetary costs in shipping! The three forms of Meet In-Person transactions are:
In-Person Trade: Handle the exchange of the trade in person at a location of your choosing. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
In-Person Cash Sale: Handle both the exchange of the item and the payment for the item in person at a location of your choosing.
In-Person Credit Sale: Handle only the exchange of the item in person at a location of your choosing. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale.
To find out more about payment dispersals, click here.
3. Meet On-Campus (only applicable to members of the Student Community)
Meet On-Campus is great way to finalize your transaction. When an item is exchanged between two students on the same school campus, both parties involved in the trade can opt to save time and money by exchanging the item(s) in person. This option benefits you because it completely cuts out the time and monetary costs in shipping! The three forms of Meet-On-Campus transactions are:
On-Campus Trade: Handle the exchange of the trade in person on the school campus. In such cases, the receiving party of the trade will have already paid with Trade Points at the time of the online transaction on Stuzo.com. Traders will receive an immediate Trade Points payout for the trade from Stuzo at the time when the transaction is confirmed.
On-Campus Cash Sale: Handle both the exchange of the item and the payment for the item in person on the school campus.
On-Campus Credit Sale: Handle only the exchange of the item in person on the school campus. In such cases, the item will have already been paid for by the buyer via a credit/debit card at the time of the online transaction on Stuzo.com. Team Stuzo sends the seller payment for the sale.
To find out more about payment dispersals, click here.
Team Stuzo wants to protect your information as much as you do. We do all that we can in following industry standard practices to protect our users’ confidentiality. All credit card information submitted during a transaction is encrypted through secure socket layers (SSL) and is protected behind firewalls. Please note that your credit card information is not stored on our servers. For more information, please see our Privacy Policy. Additionally, you may take a look at Stuzo.com’s VeriSign certificate here.
Ok, first things first – Don’t panic! When you provide us with your credit card information, Team Stuzo verifies the information with your Credit Card Company or bank. In some cases, these institutions reply back to us with a “Decline”. In this event, it is our duty to inform you. Please note that Stuzo.com does not decline the card, and that there may be external factors that have caused your card to yield this result. To best facilitate your investigation and get to the bottom of this status, Team Stuzo recommends that you try to re-enter the card information again.
In some cases, the information on the card was entered correctly. If this is the case, we recommend that you contact the Credit Card Company or card issuing bank to further investigate the cause.
Team Stuzo recommends that traders ship out their trade as soon as possible. As a general rule of thumb, traders should have shipped their package to the buyer within 48 hours of notification of sale
Team Stuzo apologizes for any inconvenience in this status! Here are the steps that we recommend:
Contact the trader by email.
Email information is located in your My Transaction History section of your My Stuzo page or in the successful transaction notification sent to you by Team Stuzo at the time of trade.
Kindly request a status or any information concerning the shipment.
An In-Person Cash (available only to members of the General Community) or On-Campus Cash (available only to members of the College Community) exchange occurs when you pay the seller in person with cash at the time of exchange. When members sell items on the site, Stuzo.com deducts a minimal sales fee. This processing charge is, for cash transactions, to be paid by the buyer with a credit/debit card at the time of checkout. The remaining balance is the amount you pay the seller, which is equal to the amount that the seller posted the book for, minus the Stuzo Processing Fee. The fees are essentially to cover our costs and to keep our Stuzo Community up and running for you, but also to weed out the “bad apples” that do not follow through on In-Person and On-Campus Cash Transactions. Team Stuzo makes all efforts in running a “clean marketplace” and keeping this charge as minimal as possible for you so you and your friends can continue to have fun and save!
Users do not worry! Team Stuzo is doing what they can to assure you that you will never walk away empty handed! We have created a convenience that when a product does not exist within our Stuzo database, you will automatically view the product and availability with our friends at Amazon.com.
Both parties involved in a trade have the opportunity to easily cancel the transaction. Please see below for how and when you can cancel a transaction:
Trader (person sending the item)
A trader has 4 days after the completion of the online transaction to either confirm or cancel the trade. Our system will automatically cancel the trade if it has not been confirmed within the allotted time period.
You can cancel your trade with ease by finding the relevant transaction in your My Transaction History section of your My Stuzo page. Once there, just click on Cancel and choose why the transaction is being cancelled.
Please note that other members are able to see how many transactions you backed out of or did not complete successfully.
Tradee (person receiving the item)
A tradee can cancel a trade any time before the trader has confirmed that the item has been mailed out or delivered. Team Stuzo recommends that you cancel a trade as soon as you realize that you no longer want the item that you traded for.
Your Trade Points will be refunded to your account and available for use immediately after you complete the cancellation process.
You can cancel your trade with ease by finding the relevant transaction in your My Transaction History section of your My Stuzo page. Once there, just click on Cancel and choose why the transaction is being cancelled.
Please note that other members are able to see how many transactions you backed out of or did not complete successfully.
Seller
A seller has 4 days after the completion of the online transaction to either confirm or cancel the sale. Our system will automatically send the buyer a recommendation to cancel the transaction if it has not been confirmed within the allotted time period.
You can cancel your sale with ease by finding the relevant transaction in your My Transaction History section of your My Stuzo page. Once there, just click on Cancel and choose why the transaction is being cancelled.
Please note that you will be charged a noncompliance penalty of up to $5 for backing out of a transaction, and that other members are able to see how many transactions you backed out of or did not complete successfully.
Buyer
A buyer can cancel a purchase any time before the seller has confirmed that the item has been mailed out or delivered. Team Stuzo recommends that you cancel a purchase as soon as you realize that you no longer want the item that you purchased.
Your refund will be processed within 24 hours after you complete the cancellation process and you can expect the money back on your credit/debit card within two to four days.
You can cancel your purchase with ease by finding the relevant transaction in your My Transaction History section of your My Stuzo page. Once there, just click on Cancel and choose why the transaction is being cancelled.
Please note that you will not be refunded the processing charge, up to $5 of the purchase price, when you back out of a transaction, and that other members are able to see how many transactions you backed out of or did not complete successfully.
Stuzo.com offers the fastest refunds on the web! You will receive a full refund in the event that the transaction fell through because the trader/seller did not follow through as promised. See below for the steps that you need to take to get a refund:
Go to your My Transaction History section of your My Stuzo page and find the relevant transaction.
Once there, just click on Cancel and choose why (Are you or is the other party backing out?) the transaction is being cancelled.
Trade Refunds - Your Trade Points refund will be issued to your account and available for use immediately after you complete the cancellation process.
Sales Refunds - Your refund will be processed within 24 hours after you complete the cancellation process and you can expect the money back on your credit/debit card within two to four days.
Please note that you will not be refunded the processing charge of a sales transaction, up to $5 of the purchase price, when you back out of a transaction, and that other members are able to see how many transactions you backed out of or did not complete successfully.
The refund process is automated and is only active until the trader/seller has confirmed the delivery of the item.
Note: Much of our business is built on the “Honor System” and belief that our users will respect our services. Any individual acting in violation of the terms of service agreement will be removed from the Stuzo.com Community IMMEDIATELY! No EXCEPTIONS will be made.
Team Stuzo apologizes for any inconvenience that may have been caused by an unsuccessful transaction. The causes and factors could be many-fold. We agree, these are mishaps that we all wish were avoided; but we are all human after all!!
We ask that you contact the other member involved in the transaction in attempts to resolve the issue independently. However, in the event that this step is unsuccessful, we ask you to contact us. Team Stuzo will give reimbursement upon the completion of a thorough investigation. Reimbursement will be exercised in the following manners:
For all Trade Transactions
In cases where the tradee (person receiving the item) ordered the wrong product by accident:
Traders (the person sending the item) have the final say on whether they will or will not take back the merchandise.
Tradees are responsible for all shipping and handling charges when a trader is gracious enough to accept the return of the merchandise.
In such cases, Team Stuzo recommends that tradees, as a courtesy, hook the trader up with a Trade Point for the inconvenience.
In cases where the trader claims to have shipped the merchandise and the tradee claims not to have received it:
The trader is given the chance to furnish a shipping receipt with tracking information to Team Stuzo. Tradees will receive a full reimbursement if Team Stuzo has not received the shipping receipt within two weeks of contacting the trader.
Note: The account of the trader and/or tradee will be terminated immediately and legal action may be taken in cases where such a claim was found to be fictitious.
In cases where the trader confirmed delivery, but never shipped the item(s):
Upon completing an investigative process (attempting to contact the trader via all available mechanisms no more than two times with a lag period of two business days in between the contact attempts), the tradee will issued a full Trade Points refund.
Note: The account of the trader will be terminated immediately and legal action may be taken in such cases.
In cases where the tradee claims that the trader has shipped the wrong item(s):
Upon completing and investigative process, Team Stuzo will contact the trader. If the trader does not reply after 5 business days, we will issue a full Trade Points refund.
Note: The account of the tradee will be terminated immediately and legal action may be taken in cases where such a claim was found to be fictitious.
For In-Person Cash Sales Transactions
In cases where the buyer does not fulfill the transaction as promised
Stuzo will not issue refunds to buyers.
In cases where the seller does not fulfill the transaction as promised
Team Stuzo will issue an immediate refund to the buyer in the form of a credit to their Stuzo account. Team Stuzo will provisionally debit the account of the seller in the amount of the original processing charge.
For On-Campus Cash Sales Transactions
In cases where the buyer does not fulfill the transaction as promised
Stuzo will not issue refunds to buyers.
In cases where the seller does not fulfill the transaction as promised
Team Stuzo will issue an immediate refund to the buyer in the form of a credit to their Stuzo account. Team Stuzo will provisionally debit the account of the seller in the amount of the original processing charge.
For Credit/Debit Card Sales Transactions
In cases where the buyer ordered the wrong product by accident:
Sellers have the final say on whether they will or will not take back the merchandise.
Buyers are responsible for all shipping and handling charges when a seller is gracious enough to accept the return of the merchandise.
In such cases, Team Stuzo recommends that buyers, as a courtesy, hook the seller up with a $5 for the inconvenience.
In cases where the seller claims to have shipped the merchandise and the buyer claims not to have received it:
The seller is given the chance to furnish a shipping receipt to Team Stuzo. Buyers will receive a full reimbursement if Team Stuzo has not received the shipping receipt within two weeks of contacting the seller.
Note: The account of the seller and/or buyer will be terminated immediately and legal action may be taken in cases where such a claim was found to be fictitious.
In cases where the seller confirmed delivery, but never shipped the item(s):
Upon completing an investigative process (attempting to contact the seller via all available mechanisms no more than two times with a lag period of two business days in between the contact attempts), the buyer will issued a full credit/refund.
Note: The account of the seller will be terminated immediately and legal action may be taken in such cases.
In cases where the buyer claims that the seller has shipped the wrong item(s):
Upon completing and investigative process, Team Stuzo will contact the seller. If the seller does not reply after 5 business days, we will issue a full credit to the buyers credit/debit card.
Note: The account of the buyer will be terminated immediately and legal action may be taken in cases where such a claim was found to be fictitious.
NOTE: Team Stuzo has ZERO TOLERANCE for fraudulent sales activity. Please be in the know that sellers or buyers identified in these unacceptable practices will be removed from the Stuzo.com Community immediately and may face legal action!!
Team Stuzo apologizes for any inconvenience in this status! Here are the steps that we recommend:
Transaction Not Yet Confirmed:
Go to your My Transaction History section of your My Stuzo page and find the relevant transaction.
Once there, just click on Cancel and choose why (Are you or is the other party backing out?) the transaction is being cancelled.
Trade Refunds - Your Trade Points refund will be issued to your account and available for use immediately after you complete the cancellation process.
Sales Refunds - Your refund will be processed within 24 hours after you complete the cancellation process and you can expect the money back on your credit/debit card within two to four days.
Please note that you will not be refunded the processing charge of a sales transaction, up to $5 of the purchase price, when you back out of a transaction, and that other members are able to see how many transactions you backed out of or did not complete successfully.
Transaction Confirmed:
Contact the trader/seller by email. Kindly request for a status or any information concerning the shipment.
Contact information is located can be found in your My Transaction History section of your My Stuzo page or in the successful transaction notification sent to you by Team Stuzo at the time of trade/sale.
If the trader/seller does not provide any feedback to you, please let us know.
Upon the completion of our investigative process, Team Stuzo will gladly reimburse you.
Team Stuzo apologizes for any inconvenience in the outcome! Here are the steps that we recommend:
Contact the trader/seller by email. Contact information is located can be found in your My Transaction History section of your My Stuzo page or in the successful transaction notification sent to you by Team Stuzo at the time of trade/sale.
Team Stuzo trusts that the involved parties will be able to resolve the issue independently. However, if the seller/trader does not provide any feedback or assistance, please let us know.
Upon the completion of our investigative process, Stuzo will gladly reimburse you.
There is not need to worry. As long as the transaction has not yet been confirmed, all you have to do is:
Go to your My Transaction History section of your My Stuzo page and find the relevant transaction.
Once there, just click on Cancel and choose that you wish to back out of this transaction.
Trade Refunds - Your Trade Points refund will be issued to your account and available for use immediately after you complete the cancellation process.
Sales Refunds - Your refund will be processed within 24 hours after you complete the cancellation process and you can expect the money back on your credit/debit card within two to four days.
Please note that you will not be refunded the processing charge of a sales transaction, up to $5 of the purchase price, when you back out of a transaction, and that other members are able to see how many transactions you backed out of or did not complete successfully.
You can always view your account activity in your My Stuzo page. Click on My Marketplace, and you will be able to view all of your trading related activity.
Yes, you can. This is easily done by clicking on the “Modify” option next to the item posted in My Stuzo, modifying the post as you please, and clicking Update. Folks, it’s that simple! The Stuzo Way!
Yes, you can. This is easily done by clicking on the “Remove Items” option at the top of your Items that I Have Up for Trade or Sale list in My Stuzo and checking off the items that you wish to remove. Folks, it’s that simple! Team Stuzo Style!
Changing your personal information is a cinch. When logged onto Stuzo.com, go to My Stuzo. Click on ‘My Information’ at the top of the page and, which will lead you to your profile/personal information page. Make any necessary changes and click SUBMIT. Yup, it is that easy!
Changing your password is simple! Go to My Stuzo. Click on ‘My Information’ at the top of the page and then “Edit” next to the Personal Profile heading. The following screen will allow you to create a New Password. Please remember to confirm by re-typing the password in the field to the right!When you are finished, click Submit. Yup, it is that easy! The Stuzo Way!
Changing your preferences is quick! Go to My Stuzo. Click on ‘My Preferences’ at the top of the page and then click “Edit”. The following screen will allow you to make any necessary changes to your information. When you are finished, click Submit. Yup, it is that easy! Team Stuzo Style!
Changing your preferences is quick! Go to My Stuzo. Click on ‘My Preferences’ at the top of the page and then click “Edit”. The following screen will allow you to make any necessary changes to your information. When you are finished, click Submit. Yup, it is that easy! The Stuzo Way!
