Contact Center Manager

location

Ukraine

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Come join us as we scale our retail and commerce loyalty platform!  Stuzo is looking for a Contact Center Manager to guide the growth of our Level 1 24/7, multi-customer, Contact Center operation in Ukraine.

The Ukraine-based Contact Center Manager ensures high-quality service to users of our applications in our 24/7/365, omni-channel, Contact Center.  The Contact Center Manager is responsible not only for the operation of the Contact Center as a business day-to-day, but also creates the strategy for managing the growth of the Contact Center.  There is significant managerial responsibility included in this role, as this person will be considered the “go-to” person for the Contact Center organization.

REQUIREMENTS:

RESPONSIBILITIES FOR THE POSITION INCLUDE:

WILL BE A PLUS:

STUZO OFFERS:

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Think you have what it takes to be part of our team? Apply now.

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