Capabilities Overview

Digital Services and Commerce Experiences, powered by Open Commerce™, are enabled via a combination of core Open Commerce modules and partner modules.

Open Commerce Enables

Mobile
Pay-at-Pump

POS and Site Controller integrations for mobile pay-at-pump capabilities.

Mobile
Pay-in-Store

POS and Site Controller integrations for mobile pay-in-store capabilities.

Omnichannel Pay-at-Pump
& Pay-in-Store

Connect any digital application, such as websites, wearables, kiosk, or connected cars for pay-at-pump and in-store capabilities.

Mobile
Order Ahead

Integrations for MTO and pre-made food mobile order ahead capabilities.

Omnichannel
Order Ahead

Integrations for MTO and pre-made food order ahead capabilities through any digital application, such as websites, kiosks, or connected cars.

Single View of
the Consumer

Leverage a singular consumer account with all transaction, loyalty, offers, and personalization data from all digital experiences.

Digital Loyalty, Offers
& Coupons

Partnerships and integrations with best-in-class 3rd party loyalty platform and offers platform providers (including Koupon Media) to power loyalty and offers in mobile or across any connected digital application.

Mobile and/or Kiosk
Self-Checkout

Integrations for enabling seamless mobile checkout capabilities.

Frictionless
Commerce

POS, payments, mobile, and frictionless IoT technology integrations for enabling seamless frictionless checkout experiences.

Core Open Commerce Modules

Open Commerce Application Server Features the Following Modules:

Mobile Payment
Processing Application (MPPA)

Open Commerce’s MPPA is certified with major POS providers for mobile payment processing.

Transaction
Management

View and manage transaction details. Diagnose transaction failure and latency.

Quality
of Service

Top-level quality of service overview of all integration points and site/pump/store communications.

Monitoring
& Alerting

Real-time alerting for crucial operational systems and services.

Location Data
Management

Systematic capability for consuming location data (site geo coordinates, store services and products, pump status, and more).

Card Provisioning &
Token Management

Major brand credit, debit, PLCC, PLDC, and gift provisioning, mobile wallet integrations, and tokenization via partner card vaults.

User Profile
Management

Manages user data and associates payment instruments, loyalty IDs, and other external identity references. Manages application usage data and user demographics.

Location
Management

Edit site location details and products/services offered at each store. Setup and testing dashboard for on-boarding locations and diagnosing issues.

App
Configuration

Management console for enabling and disabling key features, including the capability for segmentation of specific groups of users, updating messaging or media, and pushing custom notifications and maintenance mode / service outage messages into applications.

Segmentation
& Targeting

Management console for engaging the right users with the right offers at the right time via integration with Open Commerce’s best-in-class loyalty and offers partners.

Enterprise
Integration Hub

A management hub for all third party and internal enterprise integrations.

Advanced
Analytics

View store revenue performance across all sites or drill down to specific locations. View user conversion, behavior, and application usage.

Best-in-Class Partner Modules

Offer Management

Koupon Media CPG offers platform and capabilities integration with single API to power all digital consumer channels.

Loyalty Management

Integration gateway and API capabilities to connect all best-in-class loyalty providers and power loyalty across all digital consumer channels.

Payment Providers

Integrations to connect with best-in-class private label credit card, private label debit card, and leading mobile wallets and fleet card providers.

Contact

Please let us know if you’re interested in our software services and Open Commerce platform, in scheduling an Insights briefing, or establishing a partnership.

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