A Commerce Platform
for the Future

Open CommerceSM the first and only agnostic platform to empower rapid
delivery and real-time management of Digital Services and
Commerce Experiences for Restaurant and QSR.

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Mobile
Applications

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Kiosk /
Terminals

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Internet of
Things

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Web
Applications

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Telematics /
Connected Cars

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Conversational
User Interface

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Augmented
Reality

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Application
Server

MIDDLEWARE • APP SERVICES
USER MANAGMENT
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Command
Center

QUALITY OF SERVICE
OPERATIONAL DASHBOARDS

3rd Party
Platforms

LOYALTY, PAYMENTS, ETC.

Enterprise
Systems

SITE DATA, CRM, ERP, ETC.

Open Commerce
Application Server

Open Commerce offers a PCI-DSS Level 1 Certified
Compliant middleware that securely unifies and
exposes best-in-class Digital Services from multiple
vendors into one central point-of-interface via a
public API to empower merchants and their vendors
to rapidly and efficiently deliver connected
commerce applications across digital channels.

App server integration

Open Commerce
Command Center

Open Commerce offers a web-based
portal that centralizes and operationalizes
the key functions and data of Digital
Services from multiple vendors into one
interface with dashboards and workflows
that empower merchants to in real-time
monitor, manage, and optimize mission-
critical programs powered by multiple
third-party services.

Coomand center

Capabilities Overview

Digital Services and Commerce Experiences,
powered by Open Commerce, are enabled via a
combination of core Open Commerce modules
and partner modules.

Open Commerce Enables

Mobile Pay-in-Store

POS integrations for seamless mobile pay-in-store capabilities.

Mobile
Order Ahead

Integrations for menu and pre-made food mobile order ahead capabilities.

Omnichannel
Order Ahead

Integrations for menu and pre-made food order ahead capabilities through any digital application, such as websites or connected cars.

Single View of
the Consumer

Leverage a singular consumer account with all transaction, loyalty, offers, and personalization data from all digital experiences.

Omnichannel
Pay-in-Store

Connect any digital application, such as websites, wearables, biometrics, or connected cars for pay-in-store capabilities.

Loyalty & Offers

Integration with best-in-class 3rd party loyalty and offers platforms to power experiences across any connected digital application.

Core Open
Commerce Modules

Open Commerce Application Server Features the Following Modules:

Transaction
Management

View and manage transaction details. Diagnose transaction failure and latency.

Quality
of Service

Top-level quality of service overview of all integration points and site communications.

Monitoring
& Alerting

Real-time alerting for crucial operational systems and services.

Location Data
Management

Systematic capability for consuming location data (site geo coordinates, store food services and products, and more).

Mobile Payment
Processing

Open Commerce facilitates Mobile Payment Processing with all best-in-class payment processors.

Card Provisioning &
Token Management

Major brand credit, debit, and gift provisioning, mobile wallet integrations, and tokenization via partner card vaults.

User Profile
Management

Manages user data and associated payment instruments, loyalty IDs, and other external identity references. Manages application usage data and user demographics.

Location
Management

Edit site location details and food products/services offered at each store. Setup and testing dashboard for on-boarding locations and diagnosing issues.

App
Configuration

Management console for enabling and disabling key features, including targeting of specific groups of users. Pushing custom notifications and maintenance mode / service outage messages into application.

Segmentation
& Targeting

Management console for engaging the right users with the right offers at the right time.

Enterprise
Integration Hub

A management hub for all third party and internal enterprise integrations.

Analytics

View store revenue performance across all sites or drill down to specific locations. View user conversion, behavior, and application usage.

Best-in-Class
Partner Modules

Marketing Offer
Management & Middleware

Capabilities integrations and integration gateway API capabilities with best-in-class marketing platforms for the delivery of offers and coupons through power all digital consumer channels.

Loyalty Management
& Middleware

Capabilities integrations and integration gateway API capabilities to connect all best-in-class loyalty providers and power loyalty across all digital consumer channels.