Open Commerce™ is a cloud-based retail commerce platform, built specific to the Restaurant & QSR industry
on enterprise architecture. With its scalable and flexible microservices and Service Bus architecture,
Open Commerce enables speed, agility, and innovation across digital channels, such as mobile,
connected car, web, kiosk, conversational UI, and more.
Open Commerce Application Server is a PCI DSS Level 1 Certified Compliant middleware solution that securely unifies and exposes best-in-class Digital Services (i.e., your POS provider(s), site systems, loyalty and coupon platforms, payment processors, payment types, private label credit and debit card providers, identity and fraud management, etc.) into a singular Experience API, orchestrated through the Open Commerce CSB and API Gateway.
Open Commerce Application Server empowers your organization and your vendors to rapidly and efficiently deliver connected commerce applications across digital channels (i.e., mobile, web, kiosk, wearables, IoT, connected car, augmented reality, conversational UI, etc.).
The Open Commerce CSB is at the core of how all services communicate. Unlike an off-the-shelf Service Bus, the Open Commerce CSB was purpose-built to the specific and unique payment, loyalty, offers, order-ahead, self-checkout, and frictionless commerce transaction flows of your retail environment with global standards at the core.
The CSB, with bidirectional pub/sub communications, becomes central and critical in empowering your retail organization to continue innovating rapidly in digital and big data, collect analytics across your vendor services, deliver real-time insights to the business, to keep pace with the evolving demands and preferences of the consumer, and to defend and grow your market share.
The Open Commerce API Gateway is a fully managed service of the Open Commerce Application Server that enables Open Commerce to create, publish, maintain, monitor, and secure APIs at scale. The API Gateway manages and governs all integration points necessary to orchestrate your omnichannel digital commerce platform and in doing so, provides for access to value-added capabilities, such as quality of service monitoring and failover redundancy for all integration points.
The API Gateway handles all the tasks involved in accepting and processing any number of concurrent API calls, including management of all the transaction traffic across the gateway, and for managing authorization and access control, monitoring, and API versioning.
Open Commerce Command Center is a web-based portal that centralizes and operationalizes the key functions and data of Digital Services from multiple vendors into one interface with dashboards and workflows (i.e. quality of service, automated monitoring and alerting, store setup and performance, loyalty and offer creation, fraud prevent rules, etc.) that empower you to in real-time monitor, manage, and optimize mission-critical programs powered by multiple third-party services and site systems.VIEW SOFTWARE SERVICES